Shipping

Payment must be received in full before any items are shipped. Some payments may require additional time to clear.

All watches are shipped via FedEx and fully insured unless otherwise noted. All orders will be sent to a FedEx store near you and held for pickup for security and insurance reasons. Packages are released by FedEx after presentation of a valid ID and signature.

We ship to most countries. All import/customs duties for international purchases are the responsibility of the customer.

If packages are lost or stolen, a refund will be issued only after the approval of the insurance claim by our insurance vendor.

Returns

All sales are final and all watches are sold as-is. All deposits are non-refundable.

Returns may be granted on an exception basis for damaged or defective items only. Please contact us within 24 hours of receiving your order if the item is defective, damaged, or if you receive the wrong item.

All returns can be subject up to a 20% restocking fee after deductions for return shipping and insurance costs paid for by Happy Hour Watch Company, LLC. Transaction fees are not refundable. We do not offer any exchange or returns for any special order or items that are specifically sourced for the client. We do not guarantee a full refund on any returns.

Some of our new watches are shipped in their original protective factory plastic. If you remove factory protective plastic, size the bracelet, and/or wear a new or unworn watch, the restocking fee will be at our discretion and may exceed 20%.

All items are subject to inspection by Happy Hour Watch Company, LLC to ensure they are in the exact condition as they were sold including all accessories before any refund is issued. Items that are not returned in the same condition as shipped will be evaluated case-by-case.

This return policy aims to ensure transparency and clarity. Please ensure you agree with these terms before finalizing your purchase.

If you have any questions about our return policy or the condition of an item, please email info@happyhourwatchcompany.com or contact us via our website.